Last Updated: August 19, 2026
Zhengzhou LIVI Machinery Co., Ltd. (“LIVI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a poultry farm solution, or communicating with our team.
This Privacy Policy explains what information we may collect, how we use and protect it, and the choices and rights available to you.
1. Information We Collect
We may collect information that you voluntarily provide when you contact LIVI, submit an inquiry, request a quotation, or ask for a customized poultry farming solution.
This information may include:
- Name
- Email address
- Phone number, WhatsApp number, or other contact details
- Country or region
- Company or farm information
- Poultry type, such as layers, broilers, or pullets
- Planned or existing farm capacity
- Poultry house dimensions or farm size
- Equipment requirements
- Project location and project schedule
- Messages, specifications, drawings, or other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device information, referring pages, pages visited, and general website usage information, depending on the technologies used by the website.
2. How We Use Your Information
LIVI may use the information we collect to:
- Respond to inquiries and quotation requests
- Understand your poultry farm requirements
- Recommend suitable poultry farming equipment
- Prepare customized farm layouts, equipment configurations, and project solutions
- Communicate about orders, projects, installation, technical support, and after-sales service
- Improve our products, services, website content, and customer experience
- Maintain website security and prevent misuse or fraudulent activity
- Comply with applicable legal and regulatory requirements
- Send relevant business or product information where permitted by applicable law or with your consent where required
For example, information about your poultry type, farm capacity, country, and poultry house dimensions may be used by our engineering and sales teams to recommend an appropriate layer, broiler, brooding, feeding, drinking, egg collection, manure removal, or environmental control solution.
3. Contact Forms and Poultry Farm Project Inquiries
When you submit a contact form through the LIVI website, we use the information you provide primarily to respond to your request and evaluate your poultry farming project.
Project information may be shared internally with authorized LIVI sales, engineering, technical, production, or customer service personnel when necessary to prepare an equipment proposal or provide project support.
Please do not submit sensitive personal information that is not necessary for your poultry equipment inquiry.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate website functions, remember preferences, improve performance, understand website usage, and support analytics or other website services.
Cookies may include:
- Essential cookies required for website functionality and security
- Preference cookies that remember selected settings
- Analytics cookies that help us understand how visitors use the website
- Marketing cookies, if applicable, used to measure or improve relevant advertising activities
Where required by applicable law, non-essential cookies will be used based on your consent. You may also manage or disable cookies through your browser settings, although disabling certain cookies may affect some website functions.
5. Analytics and Third-Party Services
LIVI may use third-party service providers to support website hosting, analytics, communications, security, customer inquiries, or other business functions.
These providers may process limited information on our behalf according to their own privacy terms and applicable data protection requirements.
Our website may also contain links to or integrations with third-party platforms, such as WhatsApp, email services, social media platforms, maps, videos, or other external websites. When you interact with these services, their respective privacy policies and terms may apply.
LIVI is not responsible for the privacy practices of third-party websites that we do not control.
6. How We Share Your Information
LIVI does not sell your personal information.
We may share information only when reasonably necessary with:
- Authorized LIVI employees and departments
- Service providers supporting website hosting, IT, communications, analytics, security, or business operations
- Logistics, installation, or project service partners when necessary to fulfill your request or project
- Professional advisers or authorities where required by law
- Other parties when you have authorized or requested the disclosure
We require appropriate handling of personal information where applicable and seek to limit access to information necessary for the relevant business purpose.
7. International Data Transfers
LIVI serves customers in multiple countries and regions. Because we are based in China and work internationally, information you submit may be processed or accessed in countries or regions other than your own.
Where required by applicable data protection law, we take reasonable measures to protect personal information transferred across borders.
8. How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing customer relationships, providing technical and after-sales support, maintaining appropriate business records, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the nature of the information, our relationship with you, and applicable legal requirements.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it where appropriate.
9. Data Security
LIVI takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to customer and project information is limited to personnel and service providers who reasonably require it for legitimate business purposes.
However, no method of transmission over the Internet or electronic storage can guarantee absolute security.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used
- Exercise other privacy rights available under applicable law
To exercise a privacy right, please contact LIVI using the contact information provided below. We may need to verify your identity before processing certain requests.
11. Marketing Communications
Where permitted by applicable law, LIVI may contact existing or prospective business customers with relevant information about poultry farming equipment, project solutions, exhibitions, services, or company updates.
Where consent is legally required, we will request it before sending such communications.
You may request to stop receiving marketing communications at any time by using an available unsubscribe method or contacting us directly.
Operational communications relating to an active inquiry, quotation, order, project, installation, or after-sales service may still be sent when necessary.
12. Children’s Privacy
LIVI’s website and poultry farming equipment services are intended primarily for businesses, poultry farmers, farm investors, distributors, and other professional customers.
Our services are not directed to children, and we do not knowingly seek to collect personal information from children through this website.
13. External Links
Our website may contain links to third-party websites, platforms, or services.
Once you leave the LIVI website, the collection and use of your information may be governed by the privacy policies of those third parties. We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
LIVI may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technologies, or applicable legal requirements.
When we make changes, the revised version will be published on this page and the “Last Updated” date will be updated accordingly.
We encourage visitors to review this Privacy Policy periodically.
15. Contact LIVI About Privacy
If you have questions about this Privacy Policy, how LIVI handles personal information, or would like to exercise your privacy rights, please contact us:
Zhengzhou LIVI Machinery Co., Ltd.
Address: No. 107, North Huayuan Road, Pilot Free Trade Zone (Jinshui), Zhengzhou, Henan, China
Email: [email protected]
WhatsApp / Phone: +86 18310236471
For privacy-related requests, please include sufficient information for us to understand and respond to your request.
